PRIVACY POLICY

1. Introduction

This Privacy Policy explains how SeaGo collects, uses, processes, stores, and protects personal data in connection with the Platform.

SeaGo is committed to handling personal data responsibly and in accordance with applicable data protection laws, including relevant laws of the United Arab Emirates and, where applicable, the General Data Protection Regulation (“GDPR”).

2. Information We Collect

SeaGo may collect and process:

profile information;
contact details;
employment history;
certifications and licenses;
medical certificates and medical records;
passports, visas, and identity documents;
technical usage data and device information;
communications exchanged through the Platform.

Certain sensitive personal data may be voluntarily uploaded by users.

3. How We Use Information

Personal data may be used for:

operation and maintenance of the Platform;
facilitating user interaction;
storing and managing uploaded documents;
subscription processing and billing;
security, fraud prevention, and compliance;
analytics and service improvement;
responding to legal obligations or regulatory requests.

4. Legal Basis for Processing

Where applicable, SeaGo processes personal data based on:

user consent;
contractual necessity;
compliance with legal obligations; and
legitimate business interests.

Processing of sensitive personal data may rely on explicit user consent and other lawful bases permitted under applicable law.

SeaGo may share personal data:

with other users where required for Platform functionality;
with hosting providers, payment processors, analytics providers, and technical service providers;
where required by law, court order, or regulatory authority;
in connection with business restructuring, merger, acquisition, or sale.

SeaGo does not sell personal data.

6. Data Retention

Personal data is retained only for as long as reasonably necessary for operational, legal, security, or compliance purposes.

Where users request deletion, SeaGo may retain certain information where required for legal obligations, dispute resolution, fraud prevention, or legitimate business purposes.

7. Data Security

SeaGo implements reasonable technical and organizational measures intended to protect personal data against unauthorized access, misuse, disclosure, or loss.

However, no platform or transmission method can be guaranteed to be completely secure, and SeaGo does not guarantee absolute security or uninterrupted operation.

8. International Data Transfers

Given the international nature of the Platform, personal data may be processed or transferred internationally.

Users acknowledge and consent to such international processing and transfers where necessary for operation of the Platform and related services.

9. User Rights

Subject to applicable law, users may have rights relating to:

access to personal data;
correction of inaccurate information;
deletion requests;
restriction or objection to certain processing;
withdrawal of consent where applicable.

SeaGo may require verification of identity before processing requests.

10. Cookies and Analytics

The Platform may use cookies, analytics tools, SDKs, and similar technologies to improve functionality, performance, security, and user experience.

11. Third-Party Services and Links

The Platform may integrate with third-party services including app stores, hosting providers, payment providers, and analytics services.

SeaGo is not responsible for the privacy practices or content of third-party services.

12. Children’s Privacy

The Platform is not intended for individuals under 18 years of age.

SeaGo does not knowingly collect personal data from children.

13. Changes to This Privacy Policy

SeaGo reserves the right to update or modify this Privacy Policy at any time.

Updated versions become effective upon publication on the Platform.

14. Contact Information

For privacy-related requests or questions, users may contact:

SeaGo IT Support Services – FZCO
Dubai, United Arab Emirates
Email: info@seagoproject.com